Effective Date: 10/02/24

Pine Grove Counseling is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect personal information from you when you:

• Contact us via email or through our website

• Schedule an appointment

• Subscribe to our newsletter or other communications

The types of personal information we may collect include:

• Name

• Email address

• Phone number

• Payment information (if applicable)

• Any other information you choose to provide

2. How We Use Your Information

We may use the information we collect for various purposes, including:

• To provide and manage our services

• To communicate with you regarding your appointments or inquiries

• To send you newsletters, marketing materials, or other information you have opted to receive

• To improve our website and services

• To comply with legal obligations

3. Confidentiality and Security

We take the confidentiality of your information seriously. All personal information is stored securely and is accessible only to authorized personnel. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except to trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release information when it is release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience. You can choose to accept or decline cookies through your browser settings. However, declining cookies may prevent you from taking full advantage of the website.

6. Third-Party Links

Our website may contain links to third-party websites. We do not control the content or practices of these websites and are not responsible for their privacy policies. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction of any inaccuracies in your personal information

• Request deletion of your personal information, subject to legal obligations

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes signifies your acceptance of the new policy.